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A compassionate interpreter sips coffee while studying at their laptop.
  • Interpreters

How Interpreters Can Compete with AI & Why an Advocacy Role Is Not the Best Answer

To compete with AI, some advice suggests that interpreters take on an advocacy role but doing so without established cause creates an ethical dilemma. Here are actionable steps you can take to set yourself apart as an experienced professional without stepping outside the professional principles that come with advocacy.
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A smiling interpreter reads The Remote Interpreter: An International Textbook, Vol. 1, Foundations in Remote Interpreting.
  • Interpreters

A New Tool for Your Interpreter Toolbox: The Remote Interpreter

The first-of-its-kind, highly anticipated textbook for remote interpreters is here, and we can't get enough.
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  • Language Services

CLI Launches Proprietary Video Interpreting Platform

MERFi will provide clients with seamless interpretation services with access to 230+ spoken languages plus American Sign Language and 24/7 support.
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  • Language Services

Meet MERFi: Mobile, Easy, Reliable, Fast Interpreting​

Meet MERFi: Mobile, Easy, Reliable, Fast Interpreting​. A new VRI platform that puts language access first.
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A remote interpreter wearing a headset smiles as they interpret for a deaf individual using a TTY device.
  • Language Services

Unlocking Communication: 7 FAQs about Teletypewriter (TTY) Devices and How They Work

Learn the answers to FAQs about what a TTY (teletypewriter) device is, how it works, who pays for it, and more.
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A grandmother and grandchild sit on a courtyard bench on a peaceful day and hold hands as they talk.
  • Interpreters

Eat Your Veggies and Respect Your Elders: How to Be Effective When Interpreting for Our Aging Population

Interpreting for the aging population can be challenging for a myriad of reasons. Some can’t hear well, some speak very softly, and some have health conditions that render them difficult to understand. Remember the 6 As to ensure these interactions go smoothly!
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A sign reading "Hablamos espanol." Banks could post signs in-language promoting the fact they offer services in different languages that cater to different communities.
  • Language Services

3 Ways Banks Can Reduce Language Barriers for LEP Customers

The limited English proficient (LEP) community needs language access in banking. How do you reduce barriers to attract and serve your LEP community? Here are

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Two women sit at a table holding and discussing translated financial documents. One woman is wearing a yellow and white hijab.
  • Language Services

Key Financial Services Materials to Translate for Your Non-English-Speaking Clients

Financial transactions are daunting; supplying translated banking documents for your limited English proficient (LEP) customers is the single best thing you can do to help

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Healthcare professionals wait in the hallway of a hospital. Once they meet with their patients, they'll need to connect to a medical interpreter.
  • Healthcare/Medical Interpreting

How Does Medical Interpreting Work?

Medical interpreters are essential in ensuring that communication between healthcare providers and patients who speak a language other than English is accurate. This can be

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A female stands in front of a male. They're both holding a keyring with a house key attached. Their lender used interpreting serves to help them understand the house buying process.
  • Language Services

Lenders Should Not Expect Borrowers to Use Ad Hoc Interpreters to Interpret or Translate

“Lenders and servicers must be required, not merely encouraged, to respond to the needs of LEP consumers with concrete steps to increase access to written

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A friendly Spanish interpreter connects with a client over the phone at four in the morning.
  • Language Services

What Is Remote Interpretation?

Remote interpretation services, like OPI and VRI, are used by thousands of people every day to make communications between people who speak different languages easy.
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A mother whispers to her delighted child.
  • Language Access/Advocacy

How CLI Is Preparing for HB 2359 Interpreter Requirements

CLI is keeping close track of Oregon HB 2359. We want to make sure our state’s most vulnerable residents can quickly access healthcare interpreters. Here’s how we’re addressing the requirements for remote interpreter under HB 2359.
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A hiding child peeks through a window.
  • Language Services

The Hidden Costs of Low-Cost Interpreting Services

Choosing the lowest-priced provider for interpreting services can lead to hidden costs, lower quality, and potential liabilities. Here’s how — and how to protect yourself.
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