Call Centers
Call centers succeed on their performance stats, and CLI is stubbornly dedicated to helping you improve yours.
Hang-ups are the killer of call center KPIs, and the leading cause of hang-ups is a language disconnect. Call center interpreter services help you connect with the 1 in 5 people who prefer to speak in a language other than English.
Think of CLI as an extension of your team. We fill in with language support so you can easily communicate with all your customers. Our interpreters treat your customers like our customers: friendly, helpful, and attentive. We connect interpreters quickly to help your callers resolve issues on first touch.
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